Customizing Your Default Giveaway Confirmation Emails

To customize your default giveaway confirmation template, please:

  • Log into Mandrill:

    • Log into MailChimp

    • Visit

      • Go to Outbound -> Templates -> 'Giveaway’ and click ‘Edit’

On the right side of your screen, you will see the HTML that forms your default giveaway confirmation email. Before you begin editing this template, the first step is to save a copy of the original HTML in Google Drive. You can then revert to this version if you make an unintended change.

While editing, periodically click the ‘Save Draft’ button (in the upper right-hand corner of the screen) to ensure that your recent work is saved.

To preview your template at any time, click ‘Preview & Test’ (in the right-hand corner of the screen) and then ‘Preview’. Please note that since the giveaway confirmation emails use variable tokens to insert event-specific information into the emails, the emails will look a little empty in Mandrill’s preview mode. This is expected - and shouldn’t hinder your ability to successfully customize this template.

Changing The Logo

The recommended header logo dimensions are 584 x 78 (including the white space on either side of the logo).

To replace your metro’s logo:

    • Upload your new image to Radmin -> Assets and copy the URL

    • Head to line 87 of the HTML

    • Replace the ‘img src’ URL with your new image URL

    • Replace the ‘height’ parameter if your image has a height other than 78 px.

Adjusting The Copy

The body copy for these emails begins on line 122 and includes the following variable tokens: {{event_url}}, {{event_title}}, {{venue_title}} and {{event_time}}. Please feel free to modify this copy to add some local pizzazz to these emails - but do not modify the variable tokens. Feel free to move them around - just don’t edit them. They need to be expressed in the exact way that they’re written in the default template or they will not work.

The footer copy for these emails begins on line 228. If you’re editing the footer copy and links, then we assume that you’re comfortable using HTML to do so. If you’re not, please send your copy changes to Support and they will happily update your template for you.

Adding a Sponsored Footer Image

Our recommended sizing for sponsored footer images is 600 x 100.

To insert a sponsored footer image:

  • The first step will be to borrow your header logo's HTML in order to make sure that your footer logo displays correctly on both desktop and mobile. To do this:

    • Navigate to line 85 of your HTML

    • Copy ALL of your logo's HTML

    • Navigate to line 231 of your code.

    • Paste in that HTML there.

    • Upload the desired footer image to your Radmin -> Assets and copy the resulting URL.

    • Replace the ‘img src’ URL with your new image URL

    • Change the 'width', 'max-width' and 'height' parameters to match the dimensions of your new image.

    • Preview your changes!

Saving Changes

Remember that your changes will not be made live until you hit ‘Publish.’ Be sure to test your changes before you publish (by sending tests to yourself) and also after you publish (by actually entering a giveaway).

Click here to learn how to build an event-specific giveaway confirmation email.

Click here to learn how to customize your other Mandrill emails.