Editing Your Default RSVP Confirmation Template

To customize your default RSVP template, please:

  • Log into Mandrill:
    • Log into MailChimp
    • Go to https://us5.admin.mailchimp.com/transactional/launch
    • Go to Outbound -> Templates -> ‘RSVP’ and click ‘Edit’

On the right side of your screen, you will see the HTML that forms your default RSVP confirmation email. Before you begin editing this template, the first step is to save a copy of the original HTML in Google Drive. You can then revert to this version if you make an unintended change.


While editing, periodically click the ‘Save Draft’ button (in the upper right-hand corner of the screen) to ensure that your recent work is saved.


To preview your template at any time, click ‘Preview & Test’ (in the right-hand corner of the screen) and then ‘Preview’. Please note that since the RSVP confirmation emails use variable tokens to insert event-specific information into the emails, the emails will look a little empty in Mandrill’s preview mode. This is expected - and shouldn’t hinder your ability to successfully customize this template.


Variable Tokens.png



Changing The Logo


The recommended header logo dimensions are 584 x 78 (including the white space on either side of the logo). 


317 Logo.png


To replace your metro’s logo:

  • Upload your new image to Radmin -> Assets and copy the resulting URL

  • Head to line 87 of the HTML

  • Replace the ‘img src’ URL with your new image URL

  • Replace the ‘height’ parameter if your image has a height other than 78 px.


Image Properties.png


Adjusting The Copy


The body copy for these emails begins on line 121 and includes the following variable tokens: {{event_url}}, {{event_title}}, {{venue_title}} and {{event_time}}. Please feel free to modify this copy to add some local pizzazz to these emails - but do not modify the variable tokens. Feel free to move them around - just don’t edit them. They need to be expressed in the exact way that they’re written in the default template or they will not work.


Body Copy.png


The footer copy for these emails begins on line 226. If you’re editing the footer copy and links, then we assume that you’re comfortable using HTML to do so. If you’re not, please send your copy changes to Support and they will happily update your template for you.


Phillip.png


Saving Changes


Remember that your changes will not be made live until you hit ‘Publish.’ Be sure to test your changes before you publish (by sending tests to yourself) and also after you publish (by actually RSVPing for an event).


Click here to learn how to build an event-specific RSVP email.

Click here to learn how to customize your other Mandrill emails.

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